Front Office Assistant (Chinese Speaking) – 1 Post
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𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:
- To provide the registration process, fill the right patient information to hospital information system to have specific medical record and hospital registration number.
- Call the patients based on EMR system at registration and Central Cashier area to reduce the prolong waiting time.
- Provide patient admissions, discharges and transfers by notifying appropriate departments and individuals regarding relevant information.
- Arrange for patient transportation, makes inpatient and outpatient appointments and assist patients to designated locations when there is necessary condition and/ or patient’s request.
- Assist the manager and other related duties as assigned by manager.
𝐉𝐨𝐛 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
- A degree from a recognized university or equivalent qualification.
- Proficient in Microsoft Word and Excel.
- Excellent communication skills, both written and verbal.
- Ability to effectively handle customer complaints and provide satisfactory resolutions.
Please send your CV along with any relevant documents to 𝐡𝐫@𝐩𝐮𝐧𝐡𝐥𝐚𝐢𝐧𝐠𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐬.𝐜𝐨𝐦.