Front Office Assistant (Chinese Speaking) – 1 Post
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๐๐จ๐ ๐๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง:
- To provide the registration process, fill the right patient information to hospital information system to have specific medical record and hospital registration number.
- Call the patients based on EMR system at registration and Central Cashier area to reduce the prolong waiting time.
- Provide patient admissions, discharges and transfers by notifying appropriate departments and individuals regarding relevant information.
- Arrange for patient transportation, makes inpatient and outpatient appointments and assist patients to designated locations when there is necessary condition and/ or patientโs request.
- Assist the manager and other related duties as assigned by manager.
๐๐จ๐ ๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
- A degree from a recognized university or equivalent qualification.
- Proficient in Microsoft Word and Excel.
- Excellent communication skills, both written and verbal.
- Ability to effectively handle customer complaints and provide satisfactory resolutions.
Please send your CV along with any relevant documents to ๐ก๐ซ@๐ฉ๐ฎ๐ง๐ก๐ฅ๐๐ข๐ง๐ ๐ก๐จ๐ฌ๐ฉ๐ข๐ญ๐๐ฅ๐ฌ.๐๐จ๐ฆ.